Hotel Home2 Suites by Hilton Amarillo West Medical Center, USA - www.trivago.com (2024)

Guests generally describe the rooms as very clean and "new," with all the key amenities of a real "home away from home": decently speedy Wi-Fi, comfortable beds with soft sheets, and a functional kitchenette with a large refrigera. Guests also rave about the indoor saltwater pool and hot tub, noting both are kept at a good temperature for a relaxing swim or soak.

The staff earn many positive reviews for their friendly and professional service, as well as their cheerfully welcoming attitude toward kids and dogs. The breakfast bar also earns good reviews from hungry guests who like the Texas waffles and good variety of continental items.

Drivers like that the hotel is easy to find from the Interstate, yet just far enough that its heavy traffic is not a noise issue. The hotel is also very close to a number of shops, restaurants, and gas stations, and there's a cinema right next door.

Noise seems to be the biggest issue at the hotel, with guests reporting poor sound insulation between rooms and floors. The exterior side door and the busy breakfast area are also sources of noise complaints.

Guests seem to really like or hate the pre-packaged breakfast sandwiches offered in place of the traditional buffet-style eggs. The room decor is also not for everyone: some say "modern," others say "cold" and "stark."

Pet owners who are staying just one night find the additional cleaning fee a bit steep, and wish a smaller amount were charged nightly instead of a single amount "per stay."